Recession Marketing Tips: The ONLY Person Your Small Business Has to Please
Jim’s newly-released report, “How to Market Your Crap When the Economy Is in the Toilet,” makes an incredible point.
When you’re trying to protect and expand your business in a down economy, you’ve got to pay EXTRA attention to customer service.
Making your customers happy MATTERS.
Another case-in-point: over at his blog, marketing master Seth Godin has a poignant post about what you should REALLY be doing every time you answer phone calls from (or, I would add, meet with or even THINK ABOUT) your customers. Check it out. It’s quick and powerful food for thought.
Because, after all, if your customers ain’t happy, ain’t nobody happy.
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